FAQ's

If you have more questions, please email us and we'll get back to you within 2 business days.

Our Products

Can I use LoveLash with Lash Extensions?

Yes you can, it will strengthen you own natural lashes to stay healthy beneath and not break easily. We do highly recommend this and so do many lash extension stylists.

What makes LoveLash so unique?

  • Cruelty-free – No Animal testing
  • 100% natural Ingredients
  • 100% Vegan
  • Hormon-free
  • Oil-free
  • German/Emirati owned
  • 100% tested and approved by Dubai Municipality
  • No artificial fragrances or colours

What are the ingredients?

Aqua, Hyaluronate, Pentylene Glycol, Panax Ginseng Extract, Swertia Japonica Extract, Cucurbita Pepo(Pumpkin) Seed Extract, Acorus Calamus Root Extract, Panthenol, Serenoa Serrulata Fruit Extract, Biotinoyl Tripeptide-1, Myristoyl Pentapeptide-17, Oligopeptide-10 Tocopherol (Vitamin E), Biotin

Does LoveLash contain hormones?

LoveLash is a peptide-based lash serum, which means it has no hormones (prostaglandin) which is usually used in most Lash Serums. Prostaglandin causes a lot of side effects, like darkening of eye lid colour, dark eye circles, irritations like itching and redness, that is why we decided to have our formula hormone-free. 

Is LoveLash vegan?

Yes, all our ingredients for LoveLash are vegan, no animal-derived products have been used for LoveLash.

Is LoveLash tested on animals?

No, love LoveLash is cruelty-free and will never be tested on animals.

Can I use LoveLash on my lower eye lashes as well?

You can either use a bit carefully on the lower lashes or we recommend using LoveLash before going to bed, so once you close your eyes to sleep the serum will “travel” down to the lower eyelashes as well.

Can I use LoveLash during pregnancy and nursing?

It is not advisable to use LoveLash or any other serum if you are pregnant or nursing, since it was not tested on pregnant or breastfeeding women. Since LoveLash is hormone-free you can consult you doctor for advice.

When will I see results?

Results will of course vary with every individual but generally you should be seeing results between 4 and 8 weeks of regularly using LoveLash twice a day. You can take pictures once a week to have a perfect before and after comparison.

With saying this, we are also very happy to receive your before and after pics to feature you on our page.

Will I have side effects like dark eye circles or eye colour change after using LoveLash?

These side effects often come with the use of an eyelash serum that contains hormones. LoveLash is a hormone-free eyelash serum and hence you will not have these side effects.

Is is safe to use LoveLash?

Due to its nature of being hormone-free and vegan it is absolutely safe to use LoveLash, however as with any cosmetic product individuals may react allergic to one of the ingredients. Please make sure to check the ingredients list of LoveLash before purchasing to rule out any allergic reactions. And if you should feel any irritations while using LoveLash, please stop the use immediately and seek medical advise.

How long can I use one bottle of LoveLash?

If applied twice daily, one bottle of LoveLash will last for 2 months.

We anyways recommend replacing the bottle with a new one after 2 months of use even if you have some serum left to avoid any potential contamination of the product.

Can I use it more than once a day?

We recommend to use the eyelash serum twice a day for better and faster results. If you use it in the morning, just wait a couple of minutes for the serum to dry and then start applying your eye make-up.

How to use LoveLash with contact lenses?

Make sure to use the serum in the evening once you removed you contact lenses for the night.

What are the ingredients good for?

Hyaluronic Acid: moisturizes the roots and promotes lash growth

Panax Ginseng Extract: strengthens the follicles and roots of the lashes

Swertia Japonica Extract: stimulates follicles and prevents loosing lashes

Pumpkin Seed Extract: increases lash growth

Acorus Calamus Root Extract: stimulates lash growth 

Panthenol: moisturizes lashes

Serenoa Serrulata Fruit Extract: hydrates and strengthens lashes

Biotinoyl Tripeptide-1: stimulates lash growth

Myristoyl Pentapeptide-17: stimulates keratin production, which is a key structural protein of hair

Oligopeptide-10: stimulates Collagen production, which is essential for hair health

Tocopherol (Vitamin E): for healthy roots and increases lash growth

Biotin: maintains hair growth

Can I pay cash? 

Whilst we don't offer COD (cash on delivery) we do accept all major credit cards.

When will I receive my order?

Your order will be with you within two to five days.

How can I track my order?

Once your order is shipped you will receive an email or message with a tracking link.

Do you ship worldwide?

For now we only ship within UAE, however we do plan to expand our shipping in the future.